Rated Top Movers In The US

Insured and Licensed Nationally. We move you quickly and safely.

Our Features

Since 2001, we have moved everything around the world with flexibility, speed, and safety. 

Apt Move Experts

For nearly 20 years, we have moved thousands of apartment moves within and outside the US. Our expertise have resulted in repeat business. 

Commerical Moves

We are experts in commercial moves within and outside the US. We have moved almost every industry since being in business for 20 years. 

Antique and Estates

We specialize in fragile items such as antiques and valuable estate heirlooms. 

Piano and Fine Arts

With over 20 years in moving piano and fine arts, we never had a bad move due to our experience, attention to detail, and staff.

Warehouse and Storage

Can't move right away and need storage? No problem. We can accommodate all circumstances and issues you may experience.  

Home Moves

Having moved thousands of homes, we are the premier home movers for the USA. Inquire for a free quote. 

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We Are The Finest Moving Company In US!

Since 2001, we have served the entire United States. From home, apartment, commercial moves, to antique, fine arts, pianos and cars. We move everything and anywhere.

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Testimonials

Customers love our service and how quickly we move. We give first class service to all our customers. 

Very fine service, and I am a repeat customer having used Movers Los Angeles several years ago for my company.

James Walsh

CEO of Billions in the Bank

Great service, and will use again if I have to move. I was surprised on how quickly they packed my home, and moved it. 

Yvette Glassford

Homeowner, Lomita California

Great move. I had Movers LA take my artwork from my my old home to my new one. Perfect condition and not a scratch. 

Rigan Machado

Hollywood Celebrity trainer


Empire Moving Company

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Business Profile. Things were thrown and piles all over the place. They know they got you and you have no choice. I was promised pictures of the truck once loaded to confirm the amount of space being taken up and a follow-up conversation to take place with the customer service agent that I was speaking to at Empire, but it never happened.

Customer Complaints 20 Customer Complaints. The carrier assigned to your move can file a claim for you. After speaking with multiple different people, I chose to go with Empire Moving Company. Email Addresses Email this Business Primary. Share your review.

The driver told me if you do not call them you will not get your stuff delivered. Rodriguez we apologize that one of your boxes has gone missing. They were my company that contracted my move to drivers in NJ. File a Complaint. Reasons for BBB Rating. Empire Moving Group, like most moving companies, empire moving company, does not guarantee delivery dates only delivery windows.

I asked to speak with Brittany - she had conveniently already gone home for the day. Booking with plenty of time in advance could save you money; last-minute reservations or changes typically cost more. She lived in an area that was hard to access, so getting the truck to her house was an issue for many of the moving companies I vetted.

They moving states best companies across a little bit early from the time they quoted, they were polite, move all my things very quickly without any damage. On Sunday morning I received a call from the foreman that my parents things would be delivered around am.

Then trying to cipher through the reviews trying to figure out which company was the best, or which company made themselves look like the best. If you want a moving company who is not responsive, manipulative, uses shady tactics to get you to buy into their services, this is your company.

I sent an email to Empire outlining the issues and requested they talk to me to iron this out. Customer Complaints. The mover proceed https://movingcompanies.shop/moving-companies-charleston-sc.html load their truck and now they claim they cannot load everything in cubit feet. If a premium guarantee delivery service is not ordered, then we give the customer a delivery window based on their first available delivery read again and the mileage of the move.

Now we wait for the movers. Business Details. BBB Business Profiles may not be reproduced for sales or promotional purposes. The movers were supposed to be there at AM and showed up at PM. BBB reports on known marketplace practices. I have copied a portion of the contract below stating how delivery estimates work, empire moving company. Enter me. Note: These are movers my parents hired and I got involved with handling the case once their belongings were picked up, empire moving company.

Thank you, you have successfully subscribed to our newsletter! Customer Reviews. I did have a problem with the pick up time, they were supposed to come in between 10am-2pm and they did not get there until around four, but they did communicate that with me.

This was by far the smoothest, easiest move I have ever experienced. I was told I'd receive a phone call from Safeguard visit web page Saturday to confirm delivery time and that was that.

This means October 16th, was the first day of Ms. Well prior to the 3 day window, I measured and took pictures of everything we were shipping because his estimate was nowhere near what we were actually shipping. You were extremely through with everything so it made it super easy on our end. Overcharged after pickup. Need to file a complaint?

We are always happy to hear back from all our customers. Teter's delivery window. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. If we can not locate your box. Status: BBB unable to locate business. The crew was professional, lighthearted and friendly. Vanessa Teter is a customer of the business and is willing to be used as a reference.

What do you think? Complaint Type: Delivery Issues. Teter is upset with her moving experience. Empire Moving Group, LLC is not a empire moving company to the contract for moving services bill of lading between the moving company and the customer.

Empire Moving Group is disheartened that Ms. Not knowing what to do, they paid the movers because they were put in a position where they couldn't do anything else at that time. Tried to get my things. Raymond B. Customer Reviews. Phone Numbers Other Phone. The company focuses on finding the best price for the job. BBB encourages you to empire moving company with the appropriate agency companies home moving be certain moving ann company arbor requirements are currently being met.

They also will not unload your stuff until you pay them cash in full. This still did NOT make sense to me as the cu ft amount they claimed my parents items were taking up was still cu ft. They hold your items for https://movingcompanies.shop/moving-companies-louisville-ky.html so they can get paid and they never talk to you again.

My tickets were pink. Empire Moving and Storage is who you need to call. They called several times to tell me they were 1 empire moving company away but could never tell me where they were. All estimated charges and final actual charges will be based upon the motor carrier's tariff which is available for inspection from the carrier upon reasonable request. Or this would have been a much different review Overall I would recommend Empire moving to anyone, I trusted them https://movingcompanies.shop/birmingham-moving-companies.html move my mother!

This document is an estimate only and not a contract for moving services.

A moving company you can trust.

They said I need to call the moving company? Enjoy reading our tips and recommendations. Email this Business. In acting as an interstate broker, Empire Moving Group, LLC is not responsible for any acts or omissions of the moving company or its employees or agents. Empire Moving Group, LLC will research and recommend a moving company; however, it is customer's sole decision to enter into a contract for moving services Bill of Lading with the moving company empire moving company not.

He said the rate per cubit foot would not change nor would the bulky item charges because he included everything in the estimate.

No response has been received since. He pressured my wife to sign the estimate, which she did and forwarded me the document for my review. When considering complaint information, please take into account the company's size and volume of transactions, empire moving company, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

Its location on this page may change next time you visit. Get buying tips about Moving Companies delivered to your inbox. Make sure you save our number and let us know if you ever need our services again. They loaded our house on October 26th and we finally received it on November 14th.

In moving companies antonio to us on his truck he had 2 deliveries that were picked up from May.

I was never told fredericksburg moving company contract out for the trucks the drivers had a mess in the truck. Now keep in mind this is 3 days before my closing on my house. I just had to move my mother from North Carolina to New Mexico. I had several conversations with customer service at Empire and was told that Empire was simply a middle man and phrase jersey city moving company that Safeguard was the actual moving company that Empire had sourced the job to and that between the two of them, Empire provides the estimate and sometimes, it's a little off.

This business is in an industry that may require professional licensing, bonding or registration.

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Read 19 More Complaints. As a matter of policy, BBB does not endorse any product, service or business. I have also nominate this company to my couple of friends.

BBB is here to help. Contact Information. Unless a premium guarantee delivery service is ordered by the customer for a one-day delivery as stated in the signed agreement. For that we appreciate you.

Teter was not able to accept delivery before October 16th, as she stated on her paperwork. He assured me another person would call me 3 days prior to shipping to go over everything and make sure what we were shipping matched his estimate.

You've been an absolute pleasure from start to finish. They carried all my things with care, and I could tell that it was more than a job for them - they also made sure I was secure with the move and not stressing, making jokes and conversation.

Overview We ship your valuables to anywhere in the US. I spoke with Robby who really eased my mind and made the process les stressful for me. Teter items were delivered a few days later, on Monday, October 21th, in the afternoon. I worked with Empire to go through the estimate and they worked with Safeguard to see what was taken up for space. A link has directed you to this review. All of my furniture is undamaged and all my things was nicely placed exactly where I wanted it.

BBB Business Profiles please click for source subject to change at any time. Speaking of customer service: I was told several times that "my parents would be taken care of and their interest was at top of mind when it came to the level of service being given".

We are very transparent with our customers that we are a moving broker as it is written in the signed agreement several times. Moving Services lost coffee table and damaged freezer. As the customer, I agree that any refusal or denial of service, either verbally in person or over the phone, will be treated as a late cancellation made outside of the cancellation window, empire moving company.

Thank you Lisa for your review! They were highly professional. No phone call on Saturday from Safeguard. I was very impressed with these guys. I explained to him the situation about the pictures not being sent and so on and so forth, knowing that sadly he was simply the middle man. Their price is reasonable and most particularly they know how to pack and carry the things professionally and efficiently without any breakage.

Do not use this company for any reason! Lisa Milloney is a customer of the business and is willing to be used as a reference. I had my wife initially call them to get a quote on moving us from Rochester NY to Florida. I ask to talk to Suzy and they say no. He assured he would be there every step of the way and he was, empire moving company. The movers subcontractors finally leave at PM and head back to Philadelphia where they unload my stuff into their warehouse.

BBB Business Profiles generally cover a three-year reporting period. Empire Moving Group saves customers time by researching and comparing quotes from moving companies and booking moving services. We more info to the new house to meet them there. Contact me at rkalanick gmail. This complaint is on behalf of them as well as what I personally experienced when starting to deal with them directly. Deposit was made and estimate was empire moving company.

In this case, it was our understanding Ms. If you are relocating your family or business, Empire Moving Group takes care of handling the details.

Easthampton, Mover, Westfield, Massachusetts

We will be happy to help you locate it for you. Contact Information. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. Customer agrees to exclusively pursue the moving company final, all american moving company opinion for all claims for overcharges, delayed delivery, breach of contract, property damage, including without limitation, any claims of damage to property, lost or stolen goods, delayed pickup or delivery, actions of estimators, visit web page, packers, or movers, or other types of claims.

Can the owner email contact info to reach him please, can not contact Zeak Price and Ryan. At delivery, the balance is due prior to unloading, in the form of post office money order or cash only. Hopefully I am staying put for a while, but I would highly recommend to others.

At first was a little scared because some of the review I read but they did an excellent job. BBB Business Profiles generally cover a three-year reporting period. If I could grant six stars, I would give. All charges are based on the carrier's full tariff rates. They professionally wrapped all the furniture. Customer Complaints.

I accepted deliver in midnight and now comes the exciting part. I would definitely recommend them. After the pick up, I couldn't get ahold of anybody through phone or email for an entire month and a half. I wish I knew this before. We had to frantically call their warehouse helpline every freaking day which was useless because they kept us hanging for 2 weeks before our stuff finally arrived. No apologies learn more here midnight delivery no listening about what stuffs are missing.

Business Details. Smita Srivastava is a customer of the business and is willing to be used as a reference. Ayushi Pundir is a customer of the business and is willing to be used as a reference. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

They were patient and the process was so easy. Pick up scheduled for 3 pm on October 4th actual pickup happened at 7 pm so you just have to keep waiting and this is just starting. Safeguard Van Lines, the carrier assigned to the Ms. Empire is by far the best company that has relocated me and my family.

BBB Business Profiles are subject to change at any time. Our load consumed cubit feet and we were charge for This company and all the associated subcontractors are screwing everyone. However, we were denied this opportunity because the Teter family booked their move less than 24 hours before they needed to be moved.

Read 19 More Complaints. Contact Information. This is not a secret we disclose this upon booking your move with Empire Moving Group and this information is found in the signed agreement.

Thank you for taking the time out of your busy day to come back and leave us a 5-star review. I called the driver at 8 PM he said running late will be around 9 PM after that no response to calls and text and after 10PM got a text from driver to reach in 30 min as it is late I asked to deliver tomorrow and in response a rude answer I got that I need to pay the storage fees and finally all the stuff delivered by 1 PM is the midnight right time to deliver?

There driver Anthony showed up for pickup with his 2 workers and packed and loaded my 3bedroom house all in one day and did an amazing job. I was really happy with what they provided. Empire Moving Group took care of this in their claims department and I feel like there was a positive remedy to my problem. They were all really good and friendly guys.

What I really liked is that they had a checklist of everything they picked up and the condition each item was in, which we signed off on. I was very satisfied with the whole process. Thank you Empire. I did not know that. Please call customer service to we can address your dissatisfaction directly and come to a resolution, empire moving company.

Thank you Ms. I was so tense that I spar to get packing. I sent photos of furniture and they went over every piece of furniture including boxes with me. We had a really good feeling about these guys. Warning: stay away from this company! Subject to federal law, payment in FULL of all charges is required before delivery and prior to unloading.

Upon arrival they tried to add on almost dollars worth of additional costs that were not in the quote that I had agreed to, empire moving company.

This is the reason we have a Quality Assurance department to review the inventory list with the customer a few days prior to pick-up. I am happy I had them pack those items.

Phone Numbers Other Phone. To start off this has been a very stressful experience from first finding out I was going to have to move my mother into a home across the country. Overview Empire Moving Group is a team of moving industry professionals that guarantees the easiest and most affordable relocation possible.

I wanted to make sure she was in good hands. It kept going down the spiral from this point on. We were given all lies about how professional Empire Moving Group is until we experienced it ourselves. It saddens me to learn more here this review because I have to be reminded of the beautiful pieces of furniture and artwork that I will never see again thanks to Empire Moving and Storage.

My stuffs delivered scheduled for 27th October between 6 pm -8pm. And they acted as if it was all waco companies traffic's fault! Pundirv Empire Moving Group apologize that you feel as if you had a poor experience moving with us. BBB reports on known marketplace practices. I feel moving companies in spring to leave this review.

All in all, I was paranoid about hiring a mover for my mother's move, but Empire completely exceeded our expectations. This business is in an industry that may require professional licensing, bonding or registration. They helped us with disassembling the furniture and did the move to another house quickly. Please save yourself the trouble and do not take a risk on using these crooks.

Nadarajah for taking the time to leave us with your Feedback. Federal Motor Carrier Safety Admin. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met. Moving crew of this company did an exceptionally great moving job for us. This was the first time I have had to move long distance in 10years and going from NYC to Houston I was a little stressed.

Finally they called and said they would be dropping off my things with very short notice. They also tried to insist on cash for the final payment which I thought was very strange. They took 2 dates from us and said only 24 hours in advance will we find out when the drivers will actually arrive. Zeke the sales guy kept calling us every single day until we confirmed the move with them and paid the booking amount.

Fax Numbers Primary Fax. That was horseshit. Jeremy Hill is a customer of the business and is willing to be used as a reference. The top of the trailer has marking for the total cubit feet used to any point on the truck.

Empire Moving Group is so crooked you could screw them into the ground! Read 2 More Customer Reviews. Super sweet, super professional. For last 20 days I was expecting my stuff to be delivered sooner they keep ignoring about the query because it is the policy of 20 days, now for a night they need storage fees.

However, the Empire Moving group has a very strong working relationship with Safeguard Van Lines, at any time we would be able to provide a customer with the information regarding a move with Safeguard Van Lines. I would highly recommend Empire to anyone looking around for a mover and am happy they are moving my mother as well in January! Buyer Beware! We were told by Mr Zeke that our delivery will be confirmed for any day continue reading we would want.

Email this Business. They picked everything up a day late, empire moving company in addition to waiting around all day for nothing I had to miss an extra day of work. Assuming the first quote was too good to be true, we chose Empire. I used them for my move from Denver to Chicago.

Mike Porello is a customer of the business and is willing to be used as a reference. We moved our mother from Florida to Ohio. Resulting in the Teter family needing a much larger space reservation in the truck then was originally reserved.

Can you imagine how ridiculous and anxiety provoking it is to not know until 24 hours in advance about exactly what time your truck with movers will get there?

What I really liked is that they used that same condition checklist at the pickup that they used at the delivery, and when they unwrapped all the furniture they marked the condition it was in at delivery. Unfortunately, we noticed when a customer books a move so last minute the inventory, space or weight reservation can be inaccurate.

I chose there premier delivery package and my items arrived in TX in a matter of days with the direct delivery, which was worth every penny.

I would never have signed up for such uncertainty! From my first call with Mr. I did pay extra money for some TVs I needed packed and a mirror to be packed and wrapped because I just wanted to wrap them in a towel.

Customer Reviews. Empire Moving Group estimate is based on information the customer provides us upon booking. They even reassembled all the beds. On the moving day, the movers actually arrived 2 hours later than we were told. My wife and I are going to be moving next year and you better believe we'll be using Empire Moving Group. They treated me like a human being and was upfront and honest with me from the start! I had moved with Empire Moving Group, it was my first move of my life relocating with a new job.

We received 3 different quotes. Can you believe that? The only thing that went wrong was the the truck was about 20 minutes late for the pickup, no biggie. Start a Review. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. We are happy we could help! But, what choice did I have? The Crew that moving companies lafayette la out was great.

I was super worried about my move because the last year I moved, the movers just never arrive on time and couldn't reschedule for weeks, so I was on the streets for a while. Customer Reviews 3 Customer Reviews. Email Addresses Email this Business Primary. One star is too much for this company. As a matter of policy, BBB does not endorse any product, service or more info. I was in shock. The claims process that I had to go through for my missing and damaged belongings was very drawn out.

Your business is truly appreciated! I had to call off work last minute once again. But the movers were very careful with all of my mother's antique furniture, which she's very particular about.

Should you require a different payment method, you must contact customer service directly no later than 7 days prior to your first date of your pickup window. If payment is not made, then the carrier may place the goods in storage until payment is made; in such case, the customer will be responsible for all storage and redelivery fees. There was one tiny scratch at the base see this article the desk, I told them don't worry about it, but they said it was covered.

Empire Moving Group LLC, reserves the right to retain the deposit of the customer who verbally refuses or denies service without written documentation. Then when they delivered it to Columbus Ohio, they carried all the furniture in and put it more info my mom wanted it moving company los angeles go.

Delivering in midnight plus additional charges. The only negative thing that happened that got taken care of was damage to an old Bookcase. If if did, I would not have gone ahead with these guys! Here's how. As the customer, I agree that Empire Moving Group LLC, will not be required to provide proof of service in the case of a service denial or refusal of service.

Aside from losing and damaging several of my possessions 3 pieces of artwork and 2 pieces of furniture lost. But the movers that showed up were very nice to my mother, which I greatly appreciated. Company wheaton moving arrived to our house on time as they mentioned on the slip.

He pressured my wife to sign the estimate, which she did and forwarded me the document for my review. At this time Zeke has already been let go from our company for arranging moves in this manner. It kept going down the spiral from this point on. I chose there premier delivery package and my items arrived in TX in a matter of days with the direct delivery, which was worth every penny. Things we packed on our own arrived well but the furniture that they packed was badly scratched and damaged.

We had to stay in hotels, then on sleeping bags in our new apartment when we had overspent all our relocation budgetand finally make other temporary arrangements after few days of sleeping bags as our beds as other stuff did not arrive for 2 weeks! They even reassembled all the beds. Empire Moving Group is registered with the U. Empire Moving Group would like to extend our deepest apologies in regards to macon moving ga companies moving experience.

Is Empire Moving Group worth it? Start a Review. I would never have signed up for such uncertainty! Moving Services. They took 2 dates from us and said only 24 hours in advance will we find out when the drivers will actually arrive.

I regret signing up for Empire Moving Group and will never recommend them check this out anyone. They also tried to insist on cash for the final payment which I thought was very strange. He said the rate per cubit foot would not change nor would the bulky item charges because he included everything in the estimate. Most helpful. I wish I knew these terrible facts before, so I wouldn't have gotten trapped in their world of lies and deceit!

But, what choice did I have? We'll be using Empire when we do our move next year. Should I even be surprised?! Finally they called and said they would be dropping off my things with very short notice.

There was one tiny scratch at the base of the desk, I told them don't worry about it, but they said it was covered. We were given all lies about how learn more here Empire Moving Group is until we experienced it ourselves. Get a Quote. I ask to talk to a supervisor and they say "I am the supervisor". Zeke told us it could sometimes, in extreme circumstances, take up to 10 days for our stuff to arrive at its destination, but that was never the case.

Complaint Details Unavailable. All per our wish! Please contact customer service and request the manager so we can discuss compensation. If I could complain there was a charge for a third flight of stairs at her house and they did not fully unpack three boxes.

Does Empire Moving Group do long-distance moves? Well prior to the 3 day window, I measured and took pictures of everything we were shipping because his estimate was nowhere near what we were actually shipping.

Empire Moving Group LLC | Better Business Bureau® Profile

Is Empire Moving Group safe? Some of the reviews I read for all companies did scare. When loading, we saw how poorly they simply stacked up everything to make more room in the truck so they could add more things in a single move. Thank you so much for your feedback! My wife and I are going to be moving next year and you better believe we'll be using Empire Moving Group. Can you believe that?

Read 30 More Complaints. If there was one thing wrong, empire moving company, it was that they were 20 minutes late on the pickup. He assured me another person would call me 3 article source prior to shipping to go over everything and make sure what we were shipping matched his estimate.

Then when they delivered it to Columbus Ohio, they carried all the furniture in and put it wherever my mom wanted it to go. We were NOT even vaguely aware of what hell was in store for us, from the time the truck was loaded and the drivers were on their way!

They were really nice to my mother, which I really appreciated. If if did, I would not have gone ahead with these guys! Boxes packing and moving companies near me numerous items never arrived.

They never answer and mailbox is always full. After the pick up, I couldn't get ahold of anybody through phone or email for an entire month and a half. We moved my mother's house from Florida to Ohio. They did everything I could have asked for and packed all of my mother's belongings up for her because she is disabled. Piano Movers. Sort: Empire moving company reviews. Thank you for taking the time out of your busy day to come back and leave us a 5-star review.

There driver Anthony showed up for pickup with his 2 workers and packed and loaded my 3bedroom house all in one day and did an amazing job. The moving company left our credit card out in the street-a kind neighbor who found it was nice enough to inform me the next day. Customer Reviews 20 Customer Reviews.

We had to live in the anxiety that our stuff was lost and we may never get it at all. During COVID pandemic, we were forced to do a full service move as we could not return home due to travel and health restrictions. But overall I did have a great experience and my mother was pleased. Can you imagine how ridiculous and anxiety provoking it is to not know until 24 hours in advance about exactly what time your truck with movers will get there? We were invariably put on hold for minutes, empire moving company, again as if it didn't matter.

What I really liked is that they had a checklist of everything they picked up and the condition each item was in, which we signed off on. They called several times to tell me they were 1 hour away but could never tell me where they were.

Empire was in the middle and I had a good feeling about these guys, assuming the other quote was too good to be true. I was in shock. On the moving day, the movers actually arrived 2 hours later than we were told.

We had to frantically call their warehouse helpline every freaking day which was useless because they kept us hanging for 2 weeks before our stuff finally arrived. Do not use this company for any reason! Here's how. Does Empire Moving Group offer packing services? The driver nonchalantly said to that, I had told you so. All in all, I was paranoid about hiring a mover for my mother's move, but Empire completely exceeded our expectations.

I felt as if they were straight forward with me about everything. Read 2 More Customer Reviews. We chose empire for her move and everything went really well. What I really liked is that they used that same condition checklist at the pickup that they used at the delivery, and when they unwrapped all the furniture they marked the condition it was in at delivery.

Ms Brittany and Mr Ryan helpdesk staff were never able to confirm anything and never ever returned our calls. Department of Transportation. Everything else surpassed our expectations. Business Categories Moving and Storage Companies. Read full review. When items arrived they were damaged. Smita Srivastava is a customer of the business and is willing to be used as a reference.

I declined and as you may expect, it was badly cracked when we saw it upon arrival. Thankfully we engaged with them only for moving and not packing. Call Now Toll Free.

I had to call off work last minute once again. Your business is truly appreciated! How does Empire Moving Group work? Our beds were scratched up all over, mattresses damaged, a chest of drawer broken and no sense of acknowledgment or apology for damaging our furniture which we had maintained in pristine condition. They even stored her items for two months because there was a miscommunication with the place she was moving to.

I wanted to make sure she was in good hands. I used them for my move from Denver to Chicago. Who is responsible for that? Empire Moving Group offers long-distance and interstate moves. Long story short, I felt like I was taken care of with empire.

Jeremy Hill is a customer of the business and is willing to be used as a reference. That was horseshit. Storage Units.

Worst of all, when we were signing up we were never told it would not be a single truck for our consignment. Now we wait for the movers. They professionally wrapped all the furniture. Moving Supplies. I did not know that. When they finally arrived, they determined that we weren't charged enough for the bulky items and they contacted their boss because they are subcontractors to Empire Moving Group.

This was the first time I have had to move long distance in 10years and going from NYC to Houston I was a little stressed. Top reviews.

Now keep in mind this is 3 days before my closing on my house. Our stuff took 15 days - which crosses that threshold too. Zeke the sales learn more here kept calling us every single day until we confirmed the move with them and paid the jacksonville companies amount.

The claims process that I had to go through for my missing and damaged belongings was very drawn out. We had no other options given pandemic restrictions. Status: Answered. Filter by: Any. They picked everything up a day late, so in addition to waiting around all day for nothing I had to miss an extra day of work, empire moving company.

I was shocked at what a blunder I had committed. I finally narrowed it down between three companies and choose Empire. How is this justified? Upon arrival they tried to add on almost dollars worth of additional costs that were not in the quote that I had agreed to. I tell them I'm not willing to pay it and they say "you will forfeit your deposit and send the movers away and they hung up the phone on me" They know they got you and you have no choice.

We appreciate your honesty and we will make the proper adjustments within our company to make sure that all boxes are unpacked in the future. Empire Moving Group is based in Florida and is available throughout the U.

Aside from losing and damaging several of my possessions 3 pieces of artwork and 2 pieces of furniture lost. We were told by Mr Zeke that our delivery will be confirmed for any day that we would want.

I had my wife initially call them to get a quote on moving us from Rochester NY to Florida. Based on this experience, I ask you to seriously reconsider all things I mentioned above before signing up with them. I wish I knew this before. At Empire Moving Empire moving company customer service is always our number one priority.

Sara Sterling is a customer of the business and is willing to be used as a reference. I would highly recommend Empire to anyone looking around for a mover and am happy they are moving my mother as well in January! And they acted as if it was all the traffic's fault! Now, when I try to look for help on claims for the damage, again there is no one I can call as the mailbox is full. Empire Moving Group costs Pricing for Empire Moving Group varies based on the size of your home and distance of the move.

The movers were supposed to be there at AM and showed up at PM. Please save yourself the trouble and do not take a risk on using empire moving company crooks. Empire Moving Group offers packing services and sells bubble wrap and boxes.